FREQUENTLY ASKED QUESTIONS

What is your refund policy?

Refunds are available only if a Dealer fails to ship a product according.  CoinMiner will not issue a refund on a product that is received in sub-satisfactory or faulty condition, or for any failures by the Dealer to deliver on time. Please review the individual dealer’s refund policy or warranty, as that may be your only potential method of financial, legal or property recovery in the event you are not completely satisfied with your order except as otherwise listed in these Terms. If a refund must be made it will be in $USD for the original dollar amount of the product at the time of sale.

Is there a warranty on used items?

We do not offer any warranty on a used product. The only warranty available on any items sold at Coin Miner will be through the manufacturer of the hardware. Please be sure to review the warranty policy per manufacturer and product.

Do you ship outside of the USA?

Currently we only ship to USA based customers.

What shipping methods do you use?

We ship via UPS or USPS.

What payment methods do you accept?

CoinMiner.com currently accepts BTC, LTC, Dash and USD Wire.  Once an order is placed and a payment method is selected, the user will receive an invoice with instructions on how to complete their payment or for crypto payments an onsite payment QR code will be generated. For wire payments, payment must be received within seventy-two (72) hours after the receipt of the invoice. For BTC, LTC  and Dash transfers, payment must be received and at least one confirmation within 60 minutes after the invoice is generated or the order will cancel. Crypto invoices will expire after this time frame due to the fluctuations in the exchange rates. The Order will be cancelled if payment is not received timely. Once payment is received through Wire or through BTC, LTC or Dash transfer, the Order will be confirmed and Buyers will receive a confirmation email memorializing the transaction.